Our Mission

Our mission is to contribute to the Health, Wealth and Happiness of our Customers and Members by providing the highest quality products available and creating an e-commerce business model that makes these products readily available to friends, family and customers around the world.

Meet the team

Chan Heng Fai
Chan Heng Fai

Chairman and CEO

Mr. Chan is a global business expert with over 40 years of experience in banking and finance. He has restructured 35 companies in various industries.

Some of the remarkable companies that he has built, rescued or transformed include American Pacific Bank (USA), China Gas Holdings Limited and Heng Fai Enterprises Limited both (listed on The Stock Exchange of Hong Kong), Global Med Technologies, Inc.(U.S medical software company exited for US$60 million), Singhaiyi Group Ltd (listed on the Singapore Exchange). Mr. Chan is currently the Managing Chairman of HKSE-listed Heng Fai Enterprises Limited and is responsible for its overall business development.

Seeing the outstanding products, rich legacy and unlimited potential of RBC Life, Mr. Chan acquired the company in the fall of 2019. He is deeply committed to ensuring that the legacy of Mr. Howard and the quality of our nutritional products remain intact as he guides us into the future as the signature wellness brand of HWH World.

Vincent Lum
Vincent Lum


Mr. Lum oversees the global business operations of HWH World including sales, marketing, and operations. Mr. Lum has extensive experience in the IT industry, the consumer electronics market, and with product development and strategic marketing spanning the past 25 years.

His many accomplishments including the role of CEO for HotApp International, an e-commerce platform based on mobile applications. He was also the CEO of Vitop, Ltd. where he managed all business aspects for their Wellness and Healthcare division. Mr. Lum has also served as Member of Global Executive Team with Apple. He is excited to use his wealth of knowledge and experience to grow HWH World into a thriving international wellness company.

Steve Haynes
Steve Haynes

Chief Information Officer

Mr. Haynes brings over 20 years of experience in the information Technology and Security fields to HWH World, Inc. He has a passion for IT and has spent his career designing, implementing and managing complex platforms requiring various levels of technology and security.

Previously, Mr. Haynes served in the US Navy, where he was named as his battle group's subject matter expert for his systems. This led to a promotion to supervisor of the division for ensuring the overall ship's systems were ready for deployment, which required precise coordination with every department on the ship. The experience and expertise Steve brings to HWH World will ensure that we can provide the high level of service and security we are looking for.

Carolyn Rachaner

Product Advisor

Carolyn has worked with RBC Life for many years teaching Members about the benefits of our unique product line. She holds a degree in Dietetics, a Doctorate in Traditional Naturopathy, and a certificate of Applied Clinical Nutrition. Throughout her career, Carolyn has run a successful nutrition consulting practice, written many articles about health and nutrition, and traveled the world teaching people about the value of supplementation. She stays busy raising 4 children but still love studying the science behind nutrition in her spare time. Carolyn leads our team in creating and marketing the highest quality supplements available.

Andrew Tan
Andrew Tan

Director of Finance & Operations

Mr. Andrew Tan is currently serving as HWH World Asia Director of Finance & Operations, overseeing the Asia finance & operations matters while supporting Asia current & new market needs.

Mr. Andrew Tan has over 20 years of experience serving in well-known multinational companies (MNC) from US to Europe to Asia. In addition, Mr. Andrew Tan has more than 10 years of working experience in Multi-Level Marketing (MLM) Industries and were personally involved in several top international MLM company new operations set up in Malaysia / Singapore and also serve as its pioneer staff. The foundation laid by him has led to the continuous growth & success of these companies in Malaysia / Singapore until today.

Few of Mr. Andrew Tan’s major achievement were serving as head of project management for 2 major projects in his previous companies which are SAP and Sarbanes Oxley (SOX). Both projects were successfully implemented smoothly and well ahead of schedules.

Mr. Andrew Tan is looking forward to make full use of his abundance wealth of experience to help to established HWH World as one of the leading MLM company in the world.


Happiness Foundation

Giving back is not something we DO, at HWH World, it is who we ARE. Giving back is at the core of our business. Mr. Chan is passionate about making the world a better place and believes that helping young people find success and happiness will allow young entrepreneurs, in turn, to give back in their communities. Today’s young professionals are seeking ways to give back, and experiences over tangible things are valued more than ever. HWH World’s philanthropic experiences are one more way we are building Health, Wealth, and Happiness.
Unit 1-1-2, Level 1,
Infinite Centre, Lot 1,
Jalan 13/6, 46200 PJ Selangor, Malaysia
office hours
Office Hours
10:00 AM - 7:00 PM
(Monday - Friday excluding public holiday)
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